IMPORTANT TO KNOW
Tracker & Shipping Information
♡
The tracker is the latest update we have.
Our customer care team sees the same confirmed status shown on this page.
↻
We update each tracker
as soon as new information is available.
✉
Shipping confirmations
are emailed automatically.
⌂
Warehouse receiving
can take up to one week.
➜
Carrier delivery time
starts after fulfillment.
PO7 PREORDER ARRIVES NOVEMBER
Production Underway
Quality Check
In Transit
Warehouse Arrival
Ready to Ship
Preorder Complete
CHRISTMAS PREORDER ARRIVES OCTOBER
Preorder Closed
Production Underway
Quality Check
In Transit
Warehouse Arrival
Ready to Ship
Preorder Complete
PO-04 ORDERING PERIOD: 06/16 - 06/30 ARRIVES LATE SEPTEMBER
Preorder Closed
Production Underway
Quality Check
In Transit
Warehouse Arrival
Ready to Ship
Preorder Complete
Halloween Pre Order - Arrives September
Preorder Closed
Production Underway
Quality Check
In Transit
Warehouse Arrival
Ready to Ship
Preorder Complete
Halloween preorder update — September 15
Most bamboo items have arrived and have shipped or will be shipped shortly. Knit Halloween items have not arrived yet and have approximately one week remaining in production.
If you ordered both knit and bamboo items, your bamboo items will ship ahead of the knit items. Your knit items will ship separately when they arrive.
If you placed your order June 9 - 14th your order has not arrived yet. we are hoping to receive the remaining items before october 1st.
PO-O2 ORDERING PERIOD: 04/17 - 05/06
Preorder Closed
Production Underway
Quality Check
In Transit
Warehouse Arrival
Ready to Ship
Preorder Complete
PO-O1 ORDERING PERIOD: 03/29 - 04/07
Preorder Closed
Production Underway
Quality Check
In Transit
Warehouse Arrival
Ready to Ship
Preorder Complete
WHAT EACH STAGE MEANS
We keep you in the loop every step of the way 🤍
Each tracker moves forward as soon as the next stage is confirmed.
1
Preorder closed
Orders are finalized and sent to production.
2
Production
Your items are being made at the factory.
3
Quality check
Items are inspected before leaving the factory.
4
In transit
The shipment is traveling to our warehouse.
5
Warehouse arrival
Our team is receiving, sorting, and preparing orders.
6
Ready to ship
Tracking will be emailed once your order is fulfilled.
